Ilaria Catalano is Executive Director Business Operations & Digital Strategy @MSD Italia, with deep experience in Digital Strategy, Brand & Customer Engagement, Multichannel Marketing and Business Consulting. She leads Innovation and Digital transformation in Italy to increase Customer Engagement through innovative digital channels and social media. She is also Regional Innovation Leader for Europe and Canada, stimulating commercial innovation in the countries.
During her 20 years of career at MSD she served in many roles and positions, in Italy and abroad, in Marketing (US), Finance as European Treasury Manager in London and Operational Excellence as Strategy Officer. Prior to join MSD she worked as a consultant for Arthur Andersen.
Ilaria, holds a degree in Economics & Business Management -LUISS and an Executive Master in Healthcare & Pharma Management (EMPHA) from the LUISS Business School.
She is also a Certified Public Accountant, Master Black Belt and Change Agent.